Terms and Conditions
Effective Date: 23/01/2025
Welcome to Qwikship! These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. Please read them carefully.
1. Introduction
Qwikship provides logistics and shipping solutions, including international courier services, import-export freight forwarding, and cargo handling. By using our services, you agree to be bound by these terms and conditions.
2. Definitions
- “We,” “Us,” “Our” refers to Qwikship.
- “You” or “Customer” refers to any user accessing our services.
- “Services” include all logistics, shipping, and courier services provided by Qwikship.
3. Use of Services
- You must be at least 18 years old or have parental consent to use our services.
- You agree to provide accurate, complete, and updated information when requested.
- Services must only be used for legal purposes. Any fraudulent, illegal, or unauthorized use is prohibited.
4. Shipping and Delivery
- Shipping Timelines: Delivery timelines are estimates and may vary due to unforeseen circumstances like customs delays or weather conditions.
- Prohibited Items: Customers must not ship hazardous, illegal, or restricted items. It is your responsibility to ensure compliance with all applicable laws.
- Address Accuracy: Customers must provide accurate recipient details. Qwikship is not responsible for delays caused by incorrect information.
5. Payment Terms
- Payment must be made in full before processing your shipment unless otherwise agreed upon.
- All fees and charges are non-refundable, except in cases of service failure attributable to Qwikship.
6. Customs and Duties
- All shipments are subject to customs inspections, which may result in delays.
- The customer is responsible for paying all applicable customs duties, taxes, and fees.
7. Limitation of Liability
- Qwikship is not liable for:
- Loss, damage, or delay caused by circumstances beyond our control, including natural disasters, strikes, or regulatory actions.
- Damage or loss resulting from improper packaging by the sender.
- Our liability for loss or damage is limited to the declared value of the shipment or as stipulated under applicable laws.
8. Cancellation and Refund Policy
- Cancellations must be made before the shipment is dispatched.
- Refunds are processed only in cases of service failure caused by Qwikship. Refunds will not be issued for delays caused by third parties (e.g., customs).
9. Intellectual Property
All content on our website, including text, graphics, and logos, is the intellectual property of Qwikship and is protected by copyright laws. Unauthorized use is strictly prohibited.
10. Privacy
Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
11. Changes to Terms
Qwikship reserves the right to update these Terms and Conditions at any time. Customers will be notified of significant changes via email or a prominent notice on our website.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan.
13. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: qwikshipcourier@gmail.com
- Phone: +91 9001190504
- Address: 123 Agra Road, Jaipur, 302003, India
By using Qwikship’s services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.